DELIVERY & RETURNS
We use a speedy delivery service that aims to get goods out really fast!
We want to you to be stoked with your purchase and buy from us risk free. If it doesn’t fit or you are unhappy with your purchase you can return it within 14 days for a full refund.
We offer a fast delivery service that aims to have the item with you with 4 days of dispatch. This can vary depending on where we are delivering. But if the item is urgent, please don’t hesitate to contact us and we will always do our best to accomodate.
We offer a 14 day no questions asked returns policy. That means you can buy with confidence, if you are not stoked on your new purchase or it doesn’t fit, you can return it for a full refund. We offer one free refund or exchange per purchase.
The item must be in the same condition it arrived in. Please make sure not to damage or stain the item, so that it can be restocked.
Contact Wild Tides within 14days of purchase, then send the item back and we can arrange for a refund once the item returns in the same condition that you received it.
Contact Wild Tides and then purchase the new product to avoid it selling out while you wait for the returned item to arrive back at Wild Tides. We will then refund the returned item once it arrives unused and undamaged.